Warranty

CONDITIONS OF USE

Local Shipping ( Within Singapore Only)

Option 1: Self-Collect – No additional charges will be incurred for self-collection of orders at Marvid’s registered address as reflected on the web-site.

Option 2: Delivery – We endeavor to deliver all orders for ex-stocks items within 1-3 working days of purchase . All deliveries will be via Ta-Q-bin or any of our appointed courier service . Delivery charges as indicated on check out page.

International Shipping

Option 1 : Freight Prepaid

Marvid will ship internationally to locations that are serviced by UPS, DHL, Fedex or EMS speed post.
•    For UPS, DHL and Fedex the international shipping is between 3 to 6 working days.
•    For EMS speed post, the Shipping can take between 6 to 14 working days.
•    All products shipped with insurance.
•    Freight charges (excluding taxes etc.) will be as indicated on the check out page. Notification will be sent if there is         any variation in freight charges.
•    A standard administration charge of SGD10.00 is applicable.

Option 2 : Freight Collect

Customers can opt to ship freight collect whereby all freight charges will be borne by them. Customers are required to provide us with their account number as well as the name of their appointed courier agent. A standard administration charge of SGD10.00 is applicable on top of the purchase price.

Option 3 : Customer Pick Up

Customers can opt to pick up the cargo via their own appointed freight agent at Marvid’s Singapore address. Customers will bear all freight charges & taxes etc.. Customers are required to provide full freight agent’s details to ensure goods will be released to the correct party. A standard administration charge of SGD10.00 is applicable on top of the purchase price .

Proof Of Receipt of Goods

All goods delivered must be signed (for consumer/ non corporate customer) or signed & stamped (for corporate purchases) as proof of receipt. Marvid Interntional delivery personnel will not leave a package at your door. We require this as proof of receipt of goods. In the event that customers are not present to receive the goods, a surcharge for the next delivery attempt will be applicable.

Delivery Lead-time

Our standard delivery lead-time are as follows :
Ex-stock items – will be shipped within 1 - 3 working days upon receipt of advance payment
Non-stock/ Indent items – Pelican Standard Lights - 3 - 8 weeks upon receipt of advance payment  
                                          Pelican / Pelican Storm Standard Case – 45 - 60 days upon advance payment                     
                                          G-Form products – 3 - 6 weeks upon receipt of advance payment
                                          Other Products – To Be Advised

Warranty and Returns

Please refer to warranties for respective brands under Marvid’s main website.
Please note that freight & handling charges are applicable for all warranty returns.
Service & Repair charges are applicable post warranty period.